NM
Nonhlanhla M
1 reviews | Active since Mar 2015
28 Jun 2019, 11:43
Standard Bank Home Loans Holiday Payment Approved by friend of a friend
Standard Bank Home loans approved a payment holiday on our bond without my signature or approval for my husband and we are married COP. Why was I not informed about the decision? We will not be in a position to pay the arrears in 3 months time. My husband are blacklisted with three banks for loans and it will not be possible because we have a lot of debt.
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Standard Bank's replyOfficial
28 Jun 2019, 16:14Dear Nonhlanhla
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply28 Jun 2019, 16:14
Official
Dear Nonhlanhla
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
NM
Nonhlanhla M's updateReviewer Update
05 Jul 2019, 15:30What is wrong with standard bank home loans ??They approved the holiday payment without my permission lie and say they will contact me , a week later no one has bothered to explain what's going on. Do I look like a fool or a mad woman?? is this how standard bank treat their clients? I'm going to take this matter further...
NM
Nonhlanhla M's update05 Jul 2019, 15:30
Reviewer Update
What is wrong with standard bank home loans ??They approved the holiday payment without my permission lie and say they will contact me , a week later no one has bothered to explain what's going on. Do I look like a fool or a mad woman?? is this how standard bank treat their clients? I'm going to take this matter further...