standard bank home loans

Item: Standard Bank
Rating: 1
Author: Kaveer R

standard bank provides terrible service to their clients. i have been trying to sort an issue regarding my home loan for the past 2 months and their complaints team and service team are useless. they don't care for their clients and cannot resolve my query

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

04 Jun 2020, 15:57

Dear Kaveer

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply04 Jun 2020, 15:57

Official

Dear Kaveer

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

26 Jun 2020, 11:44

Good day

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

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Kind regards
Whitney Marope
Complaint Resolution Centre
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Standard Bank's reply26 Jun 2020, 11:44

Official

Good day

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

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Kind regards
Whitney Marope
Complaint Resolution Centre
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