TA
Thania A
1 reviews | Active since Aug 2019
08 Feb 2021, 18:12
Standard Bank Home Loans Exceptional Customer Service
I called into the Home Loans department earlier today and had the pleasure of speaking with Zunaid Taylor. He took the time and effort to explain the process of early settlement with me after he had inquired and realized that I was completely confused about how it all worked and had actually been actioning steps incorrectly. If it were not for him, I would have likely been liable to pay penalties on account of being fed the incorrect information by other consultants. He also stayed on the line with me until I could confirm that I had indeed received all the relevant information from him.
It's people like Zunaid that can turn a ****py day around. Thank you, thank you, thank you!
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Replies (1)Standard Bank's replyOfficial
09 Feb 2021, 00:35Hello Thania
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience.
Kind regards
Standard Bank's reply09 Feb 2021, 00:35
Official
Hello Thania
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience.
Kind regards
