1 reviews | Active since Sept 2012
Standard Bank Home Loans -Dissapointing
Standard Bank Home Loans Started process to purchase property in Feb 2015.<br> Issued Grant (No 966630) 7- 4 - 2015<br> Signed contract with Seller paid shortfall that the bond did not cover.<br> Paid VAT, Paid Conveyances, Paid Bond initiation fee etc all in March 2015 (Sum of about 340k)<br> Documents have been sitting at the deeds office since April 2015 till today the conveyance attorneys have been trying to get approval from Standard bank to lodge - they have comeback with the description is incorrect - it was pointed out to them that there was no error. then they informed the conveyances that we needed to submit building plans (Loan was for vacant land with no intention to build - again this was pointed out to them. My conveyancer has indicated that the legal dept of StandardBank is a Shambles and that they cannot make the decision to let us register with the deeds office. I have been a Prestige customer with Standard Bank for 15 years - I have had several home loans with them that have been paid off.<br> If This is how Standard bank looks after their customers then their service is appauling.<br> Thankyou Standard bank - I have a seller that wants to terminate the sale because of this,
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
