Standard Bank Home Loans department Lures you in with false information.

Absolutely terrible.

I am in the process of a switch bond from FNB to Standard Bank.

I had received initial approval of 20 years at prime less 0.99%. Upon finalisation just prior to the attorneys submitting all documents to FNB, I had requested confirmation from Standard Bank just to confirm that the terms remain. To my surprise the years had been increased to 30 years and the interest rate increased for me.

To date they have only said to me that credit department has rejected 20 years but there has been no change to my circumstance and they cannot explain how the initial approval had been provided.

Terrible service from Standard Bank Home loans department.