SS
Shashi S
1 reviews | Active since Jul 2011
15 Nov 2016, 12:52
Standard Bank Home Loans Department is *********
<p>I recently app**** for a re-advance on my home loan and was approved for R640k. I started making commitments based on this. I then asked Standard Bank if they can change the amount to R720k. This was declined and further to that, Standard Bank withdrew their offer of R640k. Totally ********* - being a customer of Standard Bank for over 13 years. I contacted Customer Care via email - however, there was no response, hence this Hellopeter report.</p>
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Nov 2016, 10:35Good day Shashi
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Nov 2016, 10:35
Official
Good day Shashi
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
16 Nov 2016, 16:31Good day Shashi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Nov 2016, 16:31
Official
Good day Shashi
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***