Standard bank home loans department

Item: Standard Bank
Rating: 1
Author: Ruben B

My 1st email send to Standard bank home loans was sent on the 24/12/2022 then the 05/01/2023, 16/01/2023, 23/01/2023 asking them that I need them to call me regarding my insurance that i need to cancel - i found a better deal with my insurance broker - a automated Response is send:

Good day

Thank you for your email correspondence received.

This is an automated response, so please do not respond to this email address directly. Your electronic enquiry has been submitted successfully and will be responded to shortly.

I’M STILL WAITING

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

24 Jan 2023, 13:08

Good day Ruben

We’re saddened to hear that this has been your experience.

We take these matters very seriously and can assure you that we will be attending to your query with urgency.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply24 Jan 2023, 13:08

Official

Ruben B's updateReviewer Update

24 Jan 2023, 13:37

Hope it’s going to be 2023

Ruben B's update24 Jan 2023, 13:37

Reviewer Update

Hope it’s going to be 2023

Standard Bank's replyOfficial

24 Jan 2023, 14:06

Good day Ruben

We have marked this matter as an urgent one.

Our team will be in touch with further feedback.

We sincerely apologize for the inconvenience caused.

Thank you

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply24 Jan 2023, 14:06

Official