CS
Clinton S
1 reviews | Active since Mar 2010
21 Sept 2021, 07:42
Standard Bank Home-loans department
I have emailed and phoned and made countless communication efforts with this pathetic organisation, yet to have my problem solved...
I have even phoned from then Netherlands (costing me well over €1200), yet my problem is unresolved and the lack of urgency and capability to help is astounishing....
Can somebody, anybody please send me my bond certificate for SARS purposes?
I had the luck to get hold of somebody recently - who simply sent me an empty blank sheet with the companies letter head on it.... that is the closest ive gotten to receiving this certificate, after enquiring for more bthan 3 months....
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Standard Bank's replyOfficial
22 Sept 2021, 01:05Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply22 Sept 2021, 01:05
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)