SS
Shashi S

1 reviews | Active since Jul 2011

22 Nov 2016, 14:52

Standard Bank Home Loans Approved a readvance but cancelled without informing me

<p>I have app**** for a readvance on my Home Loan and was approved for R680k. Standard Bank Home Loans cancelled the application without informing me. I have made an offer to purchase and the offer to purchase expires 24/11/2016. Now - because of Standard Bank - I stand to lose the property and money. Standard Bank needs to enploy people who know what they are doing. Idiots</p>

0
Replies (2)
Standard Bank
Standard Bank's reply23 Nov 2016, 08:47
Official

Good day Shashi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

SS
Shashi S's update25 Nov 2016, 08:07
Reviewer Update

Sicelo from Standard Bank has sent me an email to say that even though I have everything in writing (and that the documents were already at the lawyers), Standard Bank is allowed to withdraw their offer. So basically - Standard Bank does not care about being ethical.