UR
Ursula R
1 reviews | Active since Jul 2021
10 Aug 2021, 12:39
Standard Bank Home loans
Congratulations! Almost a month now after requesting a call back & still trying to get home loans to get back to me. Admittedly, somebody did call me Friday two weeks ago, but only after my constant complaints and they said they needed to check something with a manager & would get back to me - they tried calling back (once) but as I was in a meeting I couldn't take the call, but they never bothered to get back to me! Still waiting...
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Standard Bank's replyOfficial
13 Aug 2021, 01:09Hello Ursula Rundgren
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Aug 2021, 01:09
Official
Hello Ursula Rundgren
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***