SZ
Sibusiso Z

1 reviews | Active since Mar 2016

03 Feb 2017, 15:08

Standard Bank - Home Loans

<p>Tired of Standard Bank declining my home loan. I seriously have had enough. They are clearly not interested in me as a customer anymore. I have fixed everything they suggested over a year ago and I apply for a home loan and they decline it yet again. And what is frustrating even more is they give you a run around for over a week before they tell me they have declined. Morever I am the one who had to call them to find out the outcome. They declined and were just sitting while I am waiting and hoping for a good response. Shows how much they do not care.</p> <p> </p> <p>Looking to start the process to switch to another bank. I'm seriously tired of this bank. To think I used to proudly consider myself a standard bank customer and have all my products with them and even recently paid off my VAF account with them.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Feb 2017, 10:34
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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