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melanie V
1 reviews | Active since Aug 2012
17 Mar 2026, 14:59
Standard Bank home loans
We were suddenly informed that the house loan we paid of in 2021 still had an outstanding amount of R100 000. We were assured it was the total amount outstanding and even had to pay a penalty for paying the loan of sooner. And now we are struggling to get a statement from 2021. Which not even the lawyer can give us. So now you have to struggle with them by phone....
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Standard Bank's replyOfficial
17 Mar 2026, 15:05Dear Melanie
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Mar 2026, 15:05
Official
Dear Melanie
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***