Standard Bank Home Loans

Item: Standard Bank
Rating: 1
Author: Godfrieds D

After trying to get hold of Standard Bank Home Loans for more than three weeks, numerous phone calls and even e-mails I still have no luck getting a return call. The only communication from Standard Bank was a return mail asking what my problem is. I am in need of a settlement on my home loan account and still no feedback. Been banking with Standard bank for more than 15 years and seems like it is time to change banks. No bank can survive with this poor service!!! Please contact me regarding this soonest. Thank you

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Replies (2)

Standard Bank's replyOfficial

25 Jun 2020, 16:10

Dear Godfrieds van Deventer

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply25 Jun 2020, 16:10

Official