JM
Jimmy M

1 reviews | Active since Jul 2019

23 Jul 2019, 13:04

Standard Bank home loans

What a terrible service I have received from Standard Bank. I had a home loan account with Standard Bank of which the property has been sold, Unfortunately my credit bureau profile on TransUnion is still showing that I still have an existing home loan account with Standard Bank, I've logged a call with Standard Bank to help with this matter but it's been over a month now and still my issue hasn't been resolved. This is unacceptable and a very terrible Service from Standard Bank.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Jul 2019, 08:52
Official
Dear Jimmy
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Jul 2019, 10:58
Official
Dear Jimmy Mhlanga

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards 

Clint Petersen
Complaint Resolution Centre
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