Standard Bank Home Loans

The below was dated 5th April. I am still waiting for feedback.

Sent: Friday, 05 April 2019 15:48

Good day Mr. Williams

Thank you for your e-mail.

We sincerely apologize for the delayed response.

It would be my pleasure to assist with you request regarding feedback for reference number ********** 108.

I refer to our telephonic conversation today at 15:27 and thank you for completing the security check.

Please be advised that I have forwarded an urgent escalation to our Client Services Department regarding your request for your credit bureau profile to be updated. The reference number to your enquiry is: ********** 567.

You will receive feedback within 2 to 3 working days .

You are welcome to contact us, should you require further assistance.