mC
mark C

1 reviews | Active since Jun 2020

01 Jul 2020, 14:24

Standard bank home loans

Ok I wrote a review last week regarding the perthitic service I have received from standard bank I received a mail from them apologies for their service but yet nothing has happened, in fact I call them again on Monday and explained again about my refund on my holiday payments that have gone off since May only to be told that it would again be sorted out in 48 hours...………..what a load of ******* I then call in again and now they want my account details again...…..

Guys do not use Standard Bank they are useless in every way their consultants don't care for you as their customers, its just a job!

0
Replies (3)
Standard Bank
Standard Bank's reply01 Jul 2020, 15:05
Official
Dear Mark

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly. 

Kind regards

Complaint Resolution Centre
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*** (fax)
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mC
mark C's update01 Jul 2020, 16:35
Reviewer Update
You people have been looking into the matter since April
stop with this courtesy stuff
Just do what you set out to do when you offered your customers holiday payment on their bonds, now the customer has to chase after you to try and get what you as Standard bank promised
mC
mark C's update03 Jul 2020, 15:44
Reviewer Update
Still no feedback from Standard Bank to date
just perthitic is all I can say