ME
Maryka E

1 reviews | Active since Jan 2019

12 Sept 2022, 15:06

Standard Bank Home Loans

It is an absolutely terrible experience to try and make contact with Std Bank. No contact, no help, no escalations are available or addressed or answered. I am trying to take out a home loan, but it has been an excruciating experience... My poor banker is only a capturer and has no means or mandate to support. It is shocking to see this institution degraded to such an extent.

0
Replies (3)
Standard Bank
Standard Bank's reply12 Sept 2022, 15:18
Official
Good Day Maryka 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Regards
Standard Bank Hello Peter Team 
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ME
Maryka E's update12 Sept 2022, 15:23
Reviewer Update
please phone me ***
Standard Bank
Standard Bank's reply12 Sept 2022, 15:31
Official
Good Day Maryka.

Thank you for the details. We will get our consultants to call you.

Kind Regards 
Standard Bank Hello Peter Team
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