SP
Sello P
1 reviews | Active since May 2016
25 Mar 2019, 22:43
Standard bank Home loan wrong Adverti*****t
I accepted a Home loan with the standard bank, and I received a pre-agreement that if I move my transactional account to a standard bank I will receive concessionary interest rate -0.25, in following a process with attorneys but do date Standard bank never reduced interest Rate, the agreement that I received said that my monthly installment will be: R14417.30 but am paying R500 more than my quote. please, standard bank confirms so that you able to do the right thing or I will move my Banking to other caring Bank.
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Standard Bank's replyOfficial
26 Mar 2019, 03:31 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply26 Mar 2019, 03:31
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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*** (fax)
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