TY
Teslim Y
1 reviews | Active since Dec 2021
21 Dec 2021, 13:54
Standard Bank Home Loan, shocking
Its shocking, i have banked with Standard bank for years, now i am trying to buy my first home and Standard bank home loans is so unprofessional, slow and none responsive. I have been calling them to say i have a better offers from another bank and want to ensure i keep the relationship with them by getting them to review their offer, seems like now one cares.
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Standard Bank's replyOfficial
21 Dec 2021, 16:21Dear Teslim Y
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***.za
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***.za
Standard Bank's reply21 Dec 2021, 16:21
Official
Dear Teslim Y
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***.za
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** ***.za
TY
Teslim Y's updateReviewer Update
21 Dec 2021, 18:11Thank you Standard Bank for the prompt response and the promise to resolve the matter urgently, looking forward to it, truly appreciated.
TY
Teslim Y's update21 Dec 2021, 18:11
Reviewer Update
Thank you Standard Bank for the prompt response and the promise to resolve the matter urgently, looking forward to it, truly appreciated.