1 reviews | Active since Jun 2018
Standard bank Home Loan ripping of customers.
After purchasing and paying for a property for the last 5 years. Standard bank home loans increase my monthly payments by R1177.00 without any reason or communication. I call their call center 5 times until I speak to a manager who is unable to provide my original contract 14 days later. its very unfortunate that all banks operate like this, taking all customers for a ride with the most pathetic service. imagine a consultant telling you thats just your new payment calculation when there was no increase or decrease on interest rates!!!
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***