RF
Roland F

1 reviews | Active since Nov 2020

30 Mar 2024, 23:48

standard bank home loan ****med me

standard bank home loan is running a ****. I paid off my house and decided to sell it. After home finders south coast sold my property, R3500 was demanded by standard bank as an outstanding balance on my home loan. When I challenged Linda De agrela of Home finders south coast on this amount, she says standard bank demanded the amount so I must contact them. I called SBHL but they keep sending me from pillar to post.

0
Replies (5)
Standard Bank
Standard Bank's reply31 Mar 2024, 08:19
Official
Dear Roland

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply01 Apr 2024, 15:09
Official
Dear Roland

Our team attempted to get in touch with you to no avail.

Please provide us a time that works for you so we can get in touch.

Eagerly awaiting your reply. 

Kindest regards
Standard Bank Hello Peter Team 
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RF
Roland F's update01 Apr 2024, 23:10
Reviewer Update
This is my number. I'm currently overseas. Time zone (SA time +8hours)
Tel: +***
email: ***
Standard Bank
Standard Bank's reply02 Apr 2024, 07:14
Official
Hi Rolanda

Thank you for the details. Our team will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Apr 2024, 10:22
Official
Dear Roland 

Thank you for taking our call.

We will share the email you sent us with the Home Loans team.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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