TM
Tebogo M

1 reviews | Active since Jan 2020

26 Sept 2024, 12:13

Standard Bank Home Loan is the pits

Standard Bank Home Loan call centre agents, called this morning to enquire only for the person to put the phone aside without talking to me, they made me listen to their conversation for a good 5 minutes until I dropped the call

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Replies (1)
Standard Bank
Standard Bank's reply26 Sept 2024, 12:23
Official
Dear Tebogo 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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