Hellopeter
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Sello P

1 reviews | Active since May 2016

02 Feb 2024, 19:39

Standard Bank home loan is a **** they increase loan term

Standard bank home loan is a **** , why did the increase my home loan from 20 years to 21 years ? I will be contacting lawyers, possibly they doing this for black people

0
Replies (5)
Standard Bank
Standard Bank's reply03 Feb 2024, 08:13
Official
Hi Sello

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply16 Feb 2024, 08:23
Official
Hi Sello

We hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. 
 
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team 
*** 
SP
Sello P's update16 Feb 2024, 09:07
Reviewer Update
Please call now
SP
Sello P's update16 Feb 2024, 10:28
Reviewer Update
Good day

can you please share feedback via email, as to why the tern is extended who gave standard bank permission
Standard Bank
Standard Bank's reply16 Feb 2024, 11:35
Official
Dear Sello 

We value your correspondence back to us.

Please be aware that we will ask that our team to investigate this.

We'll be in contact if we have any more comments. 

Kindest regards, 
Standard Bank Social Media Team 
***