CJ
Colleen J
1 reviews | Active since Sept 2024
10 Sept 2024, 21:47
Standard bank home loan harassing me for payment
Standard bank have no compassion or empathy towards their clients I have not worked for 2 month's due to severe health issues I cannot walk and have to have a hip replacement on the 16th September and will off another 6 weeks for recovery I have short paid my bond for the first in 4 years and now they are harassing me Everyday after I sent them a letter and spoke to two online consultants and told them my situation. It is clear they are like robots no souls. I have paid my house 10 times over in interest to them shame on them I can't converse with idiots who don't understand a persons situation
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Sept 2024, 07:03Dear Colleen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2024, 07:03
Official
Dear Colleen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
CJ
Colleen J's updateReviewer Update
12 Sept 2024, 12:18Standard bank post this reply then today
I get another message
Please pay your overdue account 😡😡😡😡
I give up and will now block any on line person
Its clear there is no communication and I will not be available as I will be in hospital 16th September and then 6 weeks on crutches after a hip replacement
I don't have the energy to deal with people who annoy me and affect my health
I get another message
Please pay your overdue account 😡😡😡😡
I give up and will now block any on line person
Its clear there is no communication and I will not be available as I will be in hospital 16th September and then 6 weeks on crutches after a hip replacement
I don't have the energy to deal with people who annoy me and affect my health
CJ
Colleen J's update12 Sept 2024, 12:18
Reviewer Update
Standard bank post this reply then today
I get another message
Please pay your overdue account 😡😡😡😡
I give up and will now block any on line person
Its clear there is no communication and I will not be available as I will be in hospital 16th September and then 6 weeks on crutches after a hip replacement
I don't have the energy to deal with people who annoy me and affect my health
I get another message
Please pay your overdue account 😡😡😡😡
I give up and will now block any on line person
Its clear there is no communication and I will not be available as I will be in hospital 16th September and then 6 weeks on crutches after a hip replacement
I don't have the energy to deal with people who annoy me and affect my health
Standard Bank's replyOfficial
12 Sept 2024, 12:46Dear Colleen
Thank you for taking our call.
Our team is still busy with investigations and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team is still busy with investigations and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2024, 12:46
Official
Dear Colleen
Thank you for taking our call.
Our team is still busy with investigations and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team is still busy with investigations and we will be in touch with further feedback.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 Sept 2024, 12:55Dear Colleen
Please note that our Home Loans team has also sent an email.
Kindly review and respond accordingly.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Please note that our Home Loans team has also sent an email.
Kindly review and respond accordingly.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Sept 2024, 12:55
Official
Dear Colleen
Please note that our Home Loans team has also sent an email.
Kindly review and respond accordingly.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Please note that our Home Loans team has also sent an email.
Kindly review and respond accordingly.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
17 Sept 2024, 10:12Dear Colleen
Our team tried calling you to no avail.
Please review the email sent by our Home Loans team and respond accordingly.
Looking forward to your response.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please review the email sent by our Home Loans team and respond accordingly.
Looking forward to your response.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Sept 2024, 10:12
Official
Dear Colleen
Our team tried calling you to no avail.
Please review the email sent by our Home Loans team and respond accordingly.
Looking forward to your response.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please review the email sent by our Home Loans team and respond accordingly.
Looking forward to your response.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***