Standard bank home loan department

Please explain what will be done thanks

I have not received any contact pleae contact me today thanks

Good day I have not been contacted nor has this matter been resolved days later

Good day
According to the emails received from standard bank my complaint has been closed with out even giving me the appropriate time frame to respond the emails are also automated

Matter still not resolved

It's been almost a week now

It is now a week since my complaint despite standard bank requesting 4 days do rectify my initial complaint ok hello Peter the matter is still unresolved. All that was done is that my complaint was closed as they could not get ahold of me apparently. I was authenticated and received so many automated emails yet no assistance still from the home loan department

Good day Seems as if all channels that I follow to get assistance from standard bank all go no where all seem to fall on deaf ears

Good day

Still awaiting standard bank for assistance seems as if they tell you what ever they can over this channel being hello Peter but I have estill not been assisted almost two weeks later. All one gets is email and messages stating we are working on your query, your query is been forwarded to the correct department, they even verify your authentication but at the end of it all my query submitted September last year has still not yet been assisted with one bit. All messages over the hello Peter complaint channel seems to be of generic ones. This coming from one of the biggest banks in south Africa

Good day

Another rone of those generic replies I have not been contacted or seen and reply from standard bank so one can wonder who's attention am I actually recieving

Seem the attention I'm getting is a chat bot

Seems as if just a other generic message chat bot and yet still no contact or attention to my query for more than 2 weeks yet my initial assistance request was last year's September think trice people

Still looking into the same matter for more than two weeks

My phone is in my hand and I am available at any time thanks

I got the same message on the 7th February still haven't been contacted the whole day this is really unacceptable for one of the largest banks in south Africa that me being person with a disability who has now been pushed to social media channels where I am begging for assistance as a client of standard bank