TM
Tshifhiwa M
1 reviews | Active since Apr 2014
02 Jun 2020, 22:46
Standard Bank Home loan bad service
It is almost a year since I took a bond with Standard Bank! Over the same period, Standard Bank has not bothered to send the bond statements either by post or e-mail. I am even considering moving my bond due to the disrespect shown to me as a client.
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Replies (2)
Standard Bank's replyOfficial
03 Jun 2020, 01:05Dear Tshifhiwa
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***********
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Standard Bank's reply03 Jun 2020, 01:05
Official
Dear Tshifhiwa
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
**********
***********
Standard Bank's replyOfficial
09 Jun 2020, 08:42Dear Tshifhiwa
An email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
An email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********
Standard Bank's reply09 Jun 2020, 08:42
Official
Dear Tshifhiwa
An email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
An email has been sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.
Kind regards
Complaint Resolution Centre
**********
***********
Complaint Resolution Centre
**********
***********