VB
Vuyelwa B
1 reviews | Active since Oct 2018
11 Feb 2025, 16:15
STANDARD BANK HOME LOAN ADVANCEMENT POOR SERVICE
It is taking more than 2 weeks to apply for a readvance on my loan. I have sent the documents 3 times but still no answer.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Feb 2025, 16:22Dear Vuyelwa,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Feb 2025, 16:22
Official
Dear Vuyelwa,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
VB
Vuyelwa B's updateReviewer Update
12 Feb 2025, 12:39Good day
Still have not gotten help. I had to resend the documents again.
Still have not gotten help. I had to resend the documents again.
VB
Vuyelwa B's update12 Feb 2025, 12:39
Reviewer Update
Good day
Still have not gotten help. I had to resend the documents again.
Still have not gotten help. I had to resend the documents again.
Standard Bank's replyOfficial
12 Feb 2025, 12:49Good day Vuyelwa,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Feb 2025, 12:49
Official
Good day Vuyelwa,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
VB
Vuyelwa B's updateReviewer Update
12 Feb 2025, 16:24Another day is coming to an end and yet not even 1 phone call from Standard Bank.
VB
Vuyelwa B's update12 Feb 2025, 16:24
Reviewer Update
Another day is coming to an end and yet not even 1 phone call from Standard Bank.
Standard Bank's replyOfficial
12 Feb 2025, 17:56Thank you for taking our call.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Feb 2025, 17:56
Official
Thank you for taking our call.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***