HM
Hosea M
1 reviews | Active since Mar 2020
29 Oct 2020, 12:11
Standard bank home loan adress my problem urgently
Very poor I am having home loan with standard bank registered 2014 an 2016 I have increase my installment February 2020 I went to the branch at simmom street Jhb they told me I go R25000.00 access bond last week I went again Iwanted to withdraw money from my access bond they say I don’t have any money on my access bond whereas am paying R900.00 more on my account I spoke to several people from the bank every is giving me different stories. Where is my money what happened standard is failing me so bad
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Replies (2)
Standard Bank's replyOfficial
29 Oct 2020, 14:11Good day Hosea Mamabolo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Oct 2020, 14:11
Official
Good day Hosea Mamabolo
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
02 Nov 2020, 14:54Good day Hosea,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre
Standard Bank's reply02 Nov 2020, 14:54
Official
Good day Hosea,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Complaints Resolution Centre