BM
Bongiww M

1 reviews | Active since Jan 2019

14 Feb 2023, 15:33

Standard bank home loan

Take standard bank home loan at ur risk, they don't even have a clear telephone line, it's been over yrs and each time I phone I'm shocked the line is so bad that u just give up. Not helpful they myt as well just close because theres really nothing there, it's nauseating just dealing wt the call center

0
Replies (5)
Standard Bank
Standard Bank's reply14 Feb 2023, 15:36
Official
Hi Bongiww M

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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BM
Bongiww M's update14 Feb 2023, 15:41
Reviewer Update
It can't take 2yrs to fix telephone bad lines unless ur employees are doing it intentionally, I refuse to accept such bad service anyway I'm good at spreadingthe word so I 100% will spread the word n warn people about your bad service
Standard Bank
Standard Bank's reply14 Feb 2023, 16:02
Official
Hi Bongiww

We appreciate you flagging your concerns with us.

Your concerns have been escalated to our management team. 

Kindest regards, 
Standard Bank Hello Peter Team
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BM
Bongiww M's update15 Feb 2023, 10:19
Reviewer Update
I'm still waiting for a consultant to phone me
Standard Bank
Standard Bank's reply15 Feb 2023, 10:57
Official
Hello Bongiww

We will flag this with our Home loans team. 

We apologize for the delay. 
 
Regards, 
Standard Bank Hello Peter Team
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