CM
Christopher M
1 reviews | Active since Feb 2020
02 Mar 2021, 22:17
Standard Bank Home Loan
Pathetic client service. I haven't been receiving a balance statement for months, their telephone helpline is as good as not having one. I also sent an e-mail to the bank's complaint department on 26/02/2021 and still waiting for the response.
Chris
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Replies (1)
Standard Bank's replyOfficial
03 Mar 2021, 02:08Hello Christopher Mkhabela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply03 Mar 2021, 02:08
Official
Hello Christopher Mkhabela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********