standard bank home loan

Item: Standard Bank
Rating: 1
Author: Ashok A

HI All, I have a standard bank home loan and I have sold the house and the new owner has also got bond grant from Standard bank but the bank is not giving proceed to lodge for atleast 2 months now. very very primitive bank.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

25 Feb 2020, 06:02

Hello Ashok

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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Standard Bank's reply25 Feb 2020, 06:02

Official

Hello Ashok

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)
***

Ashok A's updateReviewer Update

25 Feb 2020, 12:22

Hi
By when?

Ashok A's update25 Feb 2020, 12:22

Reviewer Update

Hi
By when?

Standard Bank's replyOfficial

05 Mar 2020, 13:52

Dear Ashok

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply05 Mar 2020, 13:52

Official