LM
Lebohang M
1 reviews | Active since Jun 2020
16 Mar 2025, 09:35
Standard bank home loan
I would like to log a complained regarding my bond cancellation I feel like is now taking forever to cancel it I've requested the bond to be cancelled on the 01/08/2024 till this day they haven't cancel my bond and they are debiting R1000 this case was assigned to Mpungose Nobuhle and Sharushka Padaychy I feel like this whole matter is taking long now I've explained to them that I desperately need the title deed and Sharushka said they will give a copy till this day i haven't receive that copy
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Replies (2)
Standard Bank's replyOfficial
16 Mar 2025, 09:41Dear Lebohang,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Mar 2025, 09:41
Official
Dear Lebohang,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
LM
Lebohang M's updateReviewer Update
16 Mar 2025, 10:24Thank you so much because I will highly appreciate if you help me I desperately need the title deed and I explained to them how bad I needed it's it's seems like they are dragging their feet and don't take this matter seriously
LM
Lebohang M's update16 Mar 2025, 10:24
Reviewer Update
Thank you so much because I will highly appreciate if you help me I desperately need the title deed and I explained to them how bad I needed it's it's seems like they are dragging their feet and don't take this matter seriously