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xoliswa N

1 reviews | Active since Sept 2009

23 Jan 2023, 09:48

standard bank home loan

The law has stateted that the primary memebr of the joint bond must be removed but the bank is tellng me a different story, now i am busy paying for someone who is not contributing, why must i apply for a new bond for just taking out my ex husband name on the bond, this is really not fair at all.

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Replies (4)
Standard Bank
Standard Bank's reply23 Jan 2023, 09:56
Official
Dear Xoliswa Ndaba, 

 We understand your frustration and are here to help. We can assure you that your matter is now in the right hands and our Home loans team will provide a details statement on this subject.

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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xoliswa N's update27 Jan 2023, 09:19
Reviewer Update
NO RESPONSE

Standard Bank
Standard Bank's reply27 Jan 2023, 09:40
Official
Good day Xoliswa

Apologies for the delayed response.

We have flagged this matter with our team.

We will be in touch with further feedback.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Jan 2023, 14:39
Official
Dear Zoliswa

We have received confirmation that an email has been sent out to clarify this process and the requirements. 

We trust this will be found in order
 
Regards
Standard Bank Hello Peter Team 
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