Standard Bank Home Loan

<p>I app**** for an acess bond with Standard Bank since I have a bond account with them.I was told they needed my husband to call them to accept the terms and conditions,he called and we were told an sms will be send with feedback after 3 days.After 3 days no sms received then i called to follow up and I was told my husband status is single and mine is married as a result the application was declined.</p> <p>I was told by the agent that the Bank is working on the system to pick up this issues and give feedback promptly and I could email my marriage certificate and will get feedback after 3 days.</p> <p>Customer Care is not Standard Bank priority.Im certainly moving my loan account to another bank where they value their customers.</p> <p> </p> <p>Dissapointed customer.</p>