zZ
zunia Z

1 reviews | Active since Jul 2017

19 Feb 2019, 15:54

Standard bank Home Insurance - worst service & payers

Standard bank Home Insurance is the worst. After 3 weeks of waiting, I received a call to day stating that damage caused was due to "lack of maintenance".

they are very quick to take money, but will not pay out. Excuses, excuses!!

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Replies (2)
Standard Bank
Standard Bank's reply19 Feb 2019, 15:57
Official
 
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 

 
Complaint Resolution Centre
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zZ
zunia Z's update19 Feb 2019, 17:26
Reviewer Update
Too late. You lost 1 more customer.