1 reviews | Active since Feb 2011
Standard Bank Home Insurance - very poor service
It has now been 6 months since the submission of my insurance claim to Standard Bank. I have received a phone call about it, but the call just resulted in promises again, and no action. I am still waiting for the refund of a payment I have made to a service provider. I have submitted the claim a total of 6 times. My address on my insurance is not even correct and no one fixes it, despite numerous requests.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***