Standard bank Home insurance HORRIBLE!!!!

Item: Standard Bank
Rating: 1
Author: Leandra J

I bought my house a year ago through Standard bank. A year later my geyser damaged my ceilings and walls. Now, they refusing to pay for a new Geyser. This is wrong I pay for home insurance and this is the service they give. Really should we now pay for a new geyser , replace ceilings and paint out of my pocket when we have home insurance?!

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Replies (1)

Standard Bank's replyOfficial

01 Oct 2020, 05:48

Hello Leandra,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply01 Oct 2020, 05:48

Official