Standard Bank Home Insurance CON

Standard Bank INSURANCE. An absolute con are is what comes to mind when dealing with Standard Bank Insurance; I made a claim for my leaking geyser which caused damage to my ceiling in January; they came out and tightened a pressure valve; however I had to pay R500 excess for damages to the ceiling - fine I paid it. April presently; geyser again struck a leak and is causing damage to my ceiling as well.They send out their plumber after filing a claim only to tell me the pressure valve which they didn't repair properly in the firs place; is now for my account and Standard Bank no longer pay for components and you have to repair it yourself - basically we don't give a damn you're on your own, even though they simply put a band aid on it in January and now it becomes my problem in April and the contractor wants to charge me R700 for the valve and on top of that the damage to the ceiling will also be for my access another R500. Their consultants are unhelpful and obnoxious to name a few Darnell, Prudence (who didn't have the courtesy to call back when the line dropped)Clementine who only sees the banks policy as solid and has shares in Standard bank and someone by the name of Machipi who said she'll return my call and never did.They initially said they'll repair it as the warranty stands and then made an about turn.This is what you can expect from Standard Bank when filing a claim.I most definitely will be changing my building insurance which is simply a huge con with Standard Bank.Maybe they should listen to the call logs and see the undertakings their consultants have given, consultants representing their organisation and atrocious service they give.All they're about is taking your money and giving as little or zero service as much as possible. They're quick to take your money each month.This will be filed with the ombudsman as well.