Standard Bank Home Insurance Claims

Claim 15/077/893 made 26 Oct & 15/082/431 made 12 Nov Still no reply from Std Bank.<br> <br> A heavy hailstorm followed by a cloudburst on 22 Oct caused extensive damage to our house and many others in our neighbourhood. We're still waiting for a reply from Standard Bank.<br> <br> The Std Bank Call Centre sent us from pillar to post between the Call Centre, the Std Bank Contractor and their Sub-contractor costing us hours of phone calls. Still waiting for Std Bank.<br> <br> On 12 Nov a freak wind storm blew down a face brick wall between us and a neighbour. We're still waiting for Std Bank.<br> <br> They gave us an email address to follow up. We emailed 27 Nov, other than automated confirmation of receipt nothing. We're still waiting for Std Bank.<br> <br> Std Bank eventually said we could make use of an emergency plan, where we could spend up to R2000 for urgent repairs which we might or might not get back some day.<br> <br> Most of our neighbours repaired their hail & rain damaged homes weeks ago. Their home loans and insurance are with other institutions.