Standard Bank Home Insurance

Had 3 claims for a damadged roof. First claim a contractor was appointed whom did an assessment. Cause was due to wind damage. Second claim the exact same damage occurred. The very same contractor whom repaired the roof was again appointed whom did another assessment. This time it is apparently caused due to water damage. I disputed it & two other assessments found it to be caused by wind. Still my claim was turned down as now the reason was that I had failed to maintain my roof. Absolute horse ****. I then repaired my roof st my own cost. Now again the roof got damaged. Submitted a claim & the very same contractor was appointed, which I refuse to make use of. I am now at loggerheads to get Standard Bank to appoint an alternative contractor. From reading all the negative reviews of Standard Bank I find it amazing that the bank still does business as I am very shortly going to take my business away from them.