SM
Sinah M

1 reviews | Active since Jan 2020

17 Nov 2023, 08:24

Standard bank home insurance

Its been 3 months that i am trying to get standard bank home insurance to adjust my cover after renovating my house. I have sent many emails , followed up with calls and this week I received an sms saying issue resolved and i will be contacted with details , its now 4 days i am still waiting for the call. There is no service at all from standard bank .

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Replies (1)
Standard Bank
Standard Bank's reply17 Nov 2023, 08:42
Official
Dear Sinah

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

We will follow up with our team and we will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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