GS
Gerrit S
1 reviews | Active since Jul 2020
06 May 2021, 10:03
Standard bank Home and Car devision
Requested forms regarding my home loan as I am a client of Standard bank and after numerous follow up mails still nothing.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
06 May 2021, 13:58Hello Gerrit
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Standard Bank's reply06 May 2021, 13:58
Official
Hello Gerrit
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
GS
Gerrit S's updateReviewer Update
10 May 2021, 13:40Still is totally unacceptable as I am still waiting on paperwork requested more than a month ago and still not send, I am concidering moving all my accounts over to another financial institution that gives better customer service.
GS
Gerrit S's update10 May 2021, 13:40
Reviewer Update
Still is totally unacceptable as I am still waiting on paperwork requested more than a month ago and still not send, I am concidering moving all my accounts over to another financial institution that gives better customer service.