SH
Shaniel H
1 reviews | Active since Oct 2019
29 Mar 2026, 11:35
Standard bank home affairs simmonds street
My husband app**** for his ID at standard bank home affairs simmods street, the process was quick but it's almost a month he is waiting for feedback.a friend app**** a week before us and she already has her id
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Mar 2026, 11:39Dear Shaniel
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Mar 2026, 11:39
Official
Dear Shaniel
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
SH
Shaniel H's updateReviewer Update
10 Apr 2026, 12:31MY HUSBAND WAS TOLD HIS ID IS READY HE NOW GOES TO COLLECT AND GETS TOLD THEY OFFLINE THE WHOLE WEEK THEY CANNOT GIVE HIS ID AND ASSIST HIM
SH
Shaniel H's update10 Apr 2026, 12:31
Reviewer Update
MY HUSBAND WAS TOLD HIS ID IS READY HE NOW GOES TO COLLECT AND GETS TOLD THEY OFFLINE THE WHOLE WEEK THEY CANNOT GIVE HIS ID AND ASSIST HIM
SH
Shaniel H's updateReviewer Update
10 Apr 2026, 18:43Im really not happy with standard bank home affairs simmonds street we were told to come fetch the ID when he went they were told they off line.WHY DO THEY NOT SEND MSGS INFORMIMG CLIENTS THEY OFFLINE.THEY HAVE BEEN OFFLINE THE WHILE WEEK PEOPLE NEED TO TAKE OFF FROM WORK ONLY TO FIND OUT THEY OFF LINE THIS IS DISGISTING SERVICE
SH
Shaniel H's update10 Apr 2026, 18:43
Reviewer Update
Im really not happy with standard bank home affairs simmonds street we were told to come fetch the ID when he went they were told they off line.WHY DO THEY NOT SEND MSGS INFORMIMG CLIENTS THEY OFFLINE.THEY HAVE BEEN OFFLINE THE WHILE WEEK PEOPLE NEED TO TAKE OFF FROM WORK ONLY TO FIND OUT THEY OFF LINE THIS IS DISGISTING SERVICE