Standard bank/ Hollard insurance ****

Good day.

I have motorvehicle finance with standard bank. I have motorvehicle insurance with momentum vehicle insurance under policy number MT***6. Few months ago I've been sent text messages to provide proof of cover of my insurance by standard bank. I was requested to email this proof. I emailed the proof of on the 8th July and if the email to confirm this. The next day I got a reply with this message, "Good day,

With regards to the mail below, would you please provide us with your Standard Bank Financial Services account number or ID number of the financed vehicle as we cannot pick up any details with the id number provided." How can they ask me for information they should have already. I refused to provide any further details as I've compliant with the original request. I received a voice message recently from who I thought was standard bank. I called the number back and ended up with Hollard. I have no reason why. I spend several minutes in their computer system pressing options just to go around circles. Waist of my time and air time. I immediately called standard motorvehicle to find out what's happening and asked to be called back. I was told she can and she will transfer me to the relevant department. There I spend more time in endless space waiting for my call to be answered. I ended the call as I refused to waist anymore of my own resources to resolve this issue. Today 15 October I got another sms threatening me that they will be charging me insurance. " Standard Bank: Dear Mr Napoleon, to date we have not yet received proof of your vehicle insurance. In terms of your finance agreement, we will now insure your vehicle on your behalf. Your car will only be covered from receipt of the first premium. Call us on ***for any queries. Std call rates apply." I refuse to call hollard as I have no services with them. Standard bank I need you call me and sort this out before I take this matter further with the ombudsman. My contact details are ***,

Thank you.