Standard bank holds up urgent property transfer for over 6 weeks

Standard Bank Home Loans department - has some hidden issue with a very old bond ********** 02 that is paid up. Standard bank is claiming it is still active and therefore Standard bank has not given consent to cancel the bond to effect a property transfer on behalf of Mr Tim Stiebel who is 74 years of age and has been waiting for a response for over 6-7 weeks and received no updates or diligent communication from Standard Bank with regard to this and furthermore has no access to the funds and this is very simply put unfair and unprofessional.

Bank Acc No. 02- ********** . T.J. Stiebel Born 18-05-1945 .

Please deal with the transferring attorney and Mr Tim Stiebel in this regard : SCHWELLNUS INCORPORATED DORIA RILEY Telephone: (011) 467 - 8733 Direct Fax: ********** Email: ********** INCORPORATED DORIA RILEY Telephone: (011) 467 - 8733 Direct Fax: ********** Email: ********** POSTAL ADDRESS : P O Box 2220, Randburg, 2125 · Docex 295 Randburg PHYSICAL ADDRESS : KINGFISHER SHOPPING CENTRE - Corner KINGFISHER DRIVE & ALEXANDER AVENUE, 1ST FLOOR - FOURWAYS/SANDTON