AL
Andrew L
1 reviews | Active since Dec 2016
15 May 2021, 08:48
Standard Bank Holds on to their bank charges due to the incompetnece of theior staff
We have been trying to close our one bank account with them for months. The person dealing with this is simply useless and now is lying. All this time, the bank continues to charge us bank charges and nobody seems to care. This person refuses to give us his bosses name to allow us to escalate
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Standard Bank's replyOfficial
15 May 2021, 22:50Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply15 May 2021, 22:50
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)