1 reviews | Active since Sept 2013
Standard bank holding my money without any valid reason
STD bank holding my declined transaction amount without any valid reason, I Ayanda Puleng Nohe, came to caltex fuel station on 04/03/2023 and had a transaction of R.518.77 which was declined for two to three times and they brought another machine for transaction, but I have received txt and on my banking app it indicates that amount has been deducted but it was declined on their machine, i came back to fuel station and they showed me in their batch report which indicates it is declined i spoken to STD bank over the phone it will take 24 to 48 hrs to reflect my transaction amount, but till now i've no amount received, i also went to bank but they was absolutely no help at all, as STD bank is holding my amount without any valid reason, I don't know when will i get my amount bank.
Regards Ayanda *** or ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Kindly be advised that our team has been trying to reach out to Mr. Ayanda Nohe with no success.
Please provide us with a suitable time to reach out to the client.
We eagerly await your response.
Kindest regards,
Kindly be advised that our team has been trying to reach out to Mr. Ayanda Nohe with no success.
Please provide us with a suitable time to reach out to the client.
We eagerly await your response.
Kindest regards,
can you perhaps his another cell no ***
regards
can you perhaps his another cell no ***
regards
Thank you for writing back to us.
We will share this information with the consultant handling your matter.
Please be on the look out for further feedback.
Kindest regards,
Thank you for writing back to us.
We will share this information with the consultant handling your matter.
Please be on the look out for further feedback.
Kindest regards,
