MG
Massimo G
1 reviews | Active since Mar 2025
13 Mar 2025, 16:07
Standard Bank holding my money for no reason
They have blocked my account because I received a 100k payment into my account because it was a large amount of money I opened up this account the day before to receive these funds which I informed about only for it to be blocked the next day. No one informed me that the account would be blocked if large amounts come in. I am not receiving any help from support and the manager is not calling me back I spoke to Thabo in the ***** department he was no help whatsoever and did not get the manager to call me back. My account still remains blocked after all supporting documents submitted with no feedback
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Mar 2025, 16:28Dear Massimo G,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply13 Mar 2025, 16:28
Official
Dear Massimo G,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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MG
Massimo G's updateReviewer Update
13 Mar 2025, 16:29What type of response is this? How are you going to help me resolve this issue?
MG
Massimo G's update13 Mar 2025, 16:29
Reviewer Update
What type of response is this? How are you going to help me resolve this issue?
Standard Bank's replyOfficial
13 Mar 2025, 16:39The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
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We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2025, 16:39
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***