DF
Dalene F
1 reviews | Active since Jul 2023
25 Jul 2023, 11:14
Standard bank holding expats money back
Standard bank is taking more than a month paying expats salary without informing them.They kept salary back due to SARS. According to bank. Its salary day again and still waiting for last months payment. Loose money on lower exchange rate. Loose money on debit orders going through and bouncing. Must pay bankcharges on debit orders. No communication back on emails send the past 2 weeks. Calling all RSA expats in all countries to check this problem with Standard bank
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Jul 2023, 11:31Dear Dalene
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 11:31
Official
Dear Dalene
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
DF
Dalene F's updateReviewer Update
25 Jul 2023, 11:37To the Std Bank team.
Action speaks louder than words and promises. Been hearing those for the past to weeks. And us beeing longstanding std bank customers.
Imagine how they treat new customers
Dalene
Action speaks louder than words and promises. Been hearing those for the past to weeks. And us beeing longstanding std bank customers.
Imagine how they treat new customers
Dalene
DF
Dalene F's update25 Jul 2023, 11:37
Reviewer Update
To the Std Bank team.
Action speaks louder than words and promises. Been hearing those for the past to weeks. And us beeing longstanding std bank customers.
Imagine how they treat new customers
Dalene
Action speaks louder than words and promises. Been hearing those for the past to weeks. And us beeing longstanding std bank customers.
Imagine how they treat new customers
Dalene
Standard Bank's replyOfficial
25 Jul 2023, 11:56Dear Dalene
We will be in touch with further feedback.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We will be in touch with further feedback.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 11:56
Official
Dear Dalene
We will be in touch with further feedback.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
We will be in touch with further feedback.
Our sincere apologies for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Jul 2023, 16:19Dear Dalene
Thank you for taking our call.
We are glad that this matter has been resolved by your Banker.
Please reach out to us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We are glad that this matter has been resolved by your Banker.
Please reach out to us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 16:19
Official
Dear Dalene
Thank you for taking our call.
We are glad that this matter has been resolved by your Banker.
Please reach out to us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We are glad that this matter has been resolved by your Banker.
Please reach out to us should you need further assistance.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***