DR
D R
1 reviews | Active since Aug 2022
14 Mar 2023, 09:38
Standard Bank Holder - disgusted!!!
The most disappointing experience, having to be harassed by a Standard Bank debt collection service. I have had no communication from Standard Bank regarding unpaid service fees but a call to claim R350 or be blacklisted after being a loyal customer for 22 years. Currently being jobless and trying hard to find a job in this difficult times, I was told to find the money....really Standard Bank is this customer centricity!!!!! Kick a man down when he's helpless !
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
14 Mar 2023, 09:43Dear D Red
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2023, 09:43
Official
Dear D Red
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
DR
D R's updateReviewer Update
14 Mar 2023, 11:42Noted and I await your response.
DR
D R's update14 Mar 2023, 11:42
Reviewer Update
Noted and I await your response.
Standard Bank's replyOfficial
14 Mar 2023, 11:58Dear D Red
Our team will definitely investigate and get back to you.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will definitely investigate and get back to you.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Mar 2023, 11:58
Official
Dear D Red
Our team will definitely investigate and get back to you.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will definitely investigate and get back to you.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
DR
D R's updateReviewer Update
16 Mar 2023, 15:12Good day, I honestly am extremely annoyed that I had spoken to two people at Standard Bank already who told me that they would come back to me with a resolution. Today I get another threatening sms informing me that I need to pay to avoid legal action. Are you kidding me??? Are you helping me to resolve this issue or has everyone who is trying to assist me, put my issue in file "Forgotten"???
DR
D R's update16 Mar 2023, 15:12
Reviewer Update
Good day, I honestly am extremely annoyed that I had spoken to two people at Standard Bank already who told me that they would come back to me with a resolution. Today I get another threatening sms informing me that I need to pay to avoid legal action. Are you kidding me??? Are you helping me to resolve this issue or has everyone who is trying to assist me, put my issue in file "Forgotten"???
DR
D R's updateReviewer Update
16 Mar 2023, 15:25Thank you for the quick response regarding my issue that is now resolved. I really appreciate that Gordon called me to inform me of the outcome.
DR
D R's update16 Mar 2023, 15:25
Reviewer Update
Thank you for the quick response regarding my issue that is now resolved. I really appreciate that Gordon called me to inform me of the outcome.
Standard Bank's replyOfficial
16 Mar 2023, 15:26Dear Diantha
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Mar 2023, 15:26
Official
Dear Diantha
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***